Civil, Structural & Geotechnical Engineering

Privacy Policy

1. Introduction

This Privacy Policy explains how OES Consulting Limited (“we”, “us”, “our”) collects, uses, and protects personal information obtained from users (“you”) of our website https://oes.engineer and other domains (o-e-s.co.uk, oesconsulting.co.uk).

2. Data Controller

Company Name: OES Consulting Limited
Company Registration Number: 7426736
Registered Address: 31 The Inhedge, Dudley, DY1 1RR
Contact Email: info@oes.engineer
Data Protection Officer (DPO) Contact: dpo@oes.engineer

3. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, Email, Phone Number, Message Details.
• Technical Information: Client IP, Visitor IP, Visitor Browser, Location.
• Usage Data: Information about how you use our Website and services.

4. How We Use Your Information

We use the information collected for the following purposes:

• To provide, operate, and maintain our website and services.
• To improve, personalise, and expand our website and services.
• To understand and analyse how you use our website.
• To communicate with you, including customer service, updates, and promotional information (with consent).
• To collect data for internal use only for market research and to contact you regarding our services.
• Your email will be used in our marketing platform, MailChimp.

5. Lawful Basis for Processing

We process your personal information under the following legal bases:

• Consent: Where you have provided consent (e.g., subscribing to our newsletter).
• Contractual Necessity: To fulfil our contractual obligations to you.
• Legitimate Interests: For our legitimate business interests, provided these do not override your rights.
• Legal Obligation: To comply with applicable laws and regulations.

6. Sharing Your Information

We may share your information with:

• Service Providers: Google Analytics and MailChimp.
• Legal Authorities: Where required by law.

7. Data Security

We are committed to protecting your personal information. We adhere to ISO 27001 standards to ensure appropriate measures are in place to prevent unauthorised access, disclosure, or misuse.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, and in accordance with applicable legal, regulatory, or contractual obligations.

Retention Period: Maximum as permitted by UK GDPR guidance.

9. Your Rights

You have the following rights regarding your personal information:

• Right to Access: Obtain a copy of your personal data.
• Right to Rectification: Correct any inaccurate information.
• Right to Erasure: Request deletion of your personal data.
• Right to Restriction of Processing: Restrict how we use your personal information.
• Right to Data Portability: Obtain a copy of your data in a structured, commonly used format.
• Right to Object: Object to certain types of processing.
• Right to Withdraw Consent: Withdraw consent where it is the basis for processing.

To exercise these rights, please contact: dpo@oes.engineer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@oes.engineer
Address: 31 The Inhedge, Dudley, DY1 1RR

Cookie Policy

1. Introduction

This Cookie Policy explains what cookies are, how OES Consulting Limited (“we”, “us”, “our”) uses them, and how you can control them.

2. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help improve your experience by remembering your preferences and gathering information about how you use our website.

3. Types of Cookies We Use

We use the following types of cookies on our Website:

• Strictly Necessary Cookies: These cookies are essential for the functioning of the Website.

  • Examples: Session cookies to manage your login and access to secure areas.

• Performance Cookies: These cookies help us understand how visitors interact with our Website by collecting information anonymously.

  • Examples: Google Analytics cookies that provide insights into site usage.

• Functionality Cookies: These cookies allow the Website to remember choices you make, such as language preferences.

  • Examples: Cookies that store your preferences regarding our website appearance.

• Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and measure the effectiveness of advertising campaigns.

  • Examples: MailChimp cookies that help manage email marketing campaigns (if applicable).

4. How We Use Cookies

We use cookies to:

• Understand and analyse usage patterns on our Website.
• Improve the functionality and user experience of our Website.
• Provide personalised content and advertising (if applicable).

5. Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website.

For more information on how to manage cookies, visit: https://www.allaboutcookies.org/manage-cookies.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

7. Contact Us

If you have any questions about this Cookie Policy, please contact us at:

Email: info@oes.engineer
Address: 31 The Inhedge, Dudley, DY1 1RR